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Server Issues
3 CommentsSorted by Oldest First
Still??? Today nothing is working for license keys and I think the submit ticket is broken also since it's been several hours with no reply.
At least give your customers some kind of update what is going on! No answers to tickets.... No answer to any forum posts and now your site is completely screwed up... and we are all left in the dark. You get a F on customer service that is for sure!
This was a previous post for a previous issue.
I apologize for the confusion, please refer here:
http://support.fetchapp.com/discussions/topics/1000054776/page/last/#post_1000109141
We have fixed the issue so orders should be coming through normally now. We are in the process of determining roadmap to remedy the issue moving forward.
FetchApp Support
We experienced some server issues today. All functionality is back to normal. Please open a ticket if anything is not functioning properly.