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General
FAQ
27
What browsers can I use?
Can I download FetchApp?
Does FetchApp host email?
Can I use my own domain?
Can I stream video rather than have it downloaded?
See all 27 articles
Account & Billing Questions
8
Can I get a refund?
How can I pay for my account?
Do I get monthly payment receipts?
How can I cancel my account?
What happens if my credit card is declined?
See all 8 articles
Order Questions
12
Can I stream video rather than have it downloaded?
What is Save to Dropbox?
Can emails sent to customers be customized?
Can I white label / customize pages
Do you support bulk import of orders via CSV?
See all 12 articles
Product Questions
6
Do You Support Bulk Import of Products via CSV?
Can products have multiple files?
How many products can I have?
What file types are supported?
Can I sell digital and physical products?
See all 6 articles
Support Questions
8
How do I report a bug?
How do I request a feature?
Do you offer phone support?
How long until I get a response?
How can I get in touch?
See all 8 articles