Can emails sent to customers be customized?

Modified on Thu, 7 Jan, 2021 at 4:08 PM

Absolutely. Go to the "templates" pages in your FetchApp settings to update the content of all emails sent to your customers.

Liquid Variable Reference:

Full Name

{{ order.name }}

First name

{{ order.first_name }}

Last Name

{{ order.last_name }}

Download Page URL

{{ order.url }}

Example use:

<a href='{{ order.url }}'> {{ order.url }}</a>

Order Number

{{ order.number }}

Expiry Date

US Format (MM/DD/YY):

{{ order.expires }}

UK Format (DD/MM/YY):

{{ order.expires_uk }}

Written Format (Month, Day, YYYY)

{{ order.expires_pretty }}

Download Limit

{{ order.download_limit }}

Name

{{ product.name }}

Title

{{ product.title }}

Description

{{ product.description }}

License Key

{{ product.license_key}}

Example Use:

{% if product.license_key %}
License Key for {{ product.name }}: {{ product.license_key }}
{% endif %}

Store URL

{{ product.store_url }}

Image URL

{{ product.image_url }}

Name

{{ company.name }}

Email

{{ company.email }}

Referral Link

{{ company.referral_link }}

Example use:

<a href='{{ company.referral_link }}'>{{ company.referral_link }}</a>