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Knowledge base
General
FAQ
29
What browsers can I use?
Can I download FetchApp?
Does FetchApp host email?
Can I use my own domain?
Can I stream video rather than have it downloaded?
View all 29
Account & Billing Questions
8
Can I get a refund?
How can I pay for my account?
Do I get monthly payment receipts?
How can I cancel my account?
What happens if my credit card is declined?
View all 8
Order Questions
12
Can I stream video rather than have it downloaded?
What is Save to Dropbox?
Can emails sent to customers be customized?
Can I white label / customize pages
Do you support bulk import of orders via CSV?
View all 12
Product Questions
6
Do You Support Bulk Import of Products via CSV?
Can products have multiple files?
How many products can I have?
What file types are supported?
Can I sell digital and physical products?
View all 6
Support Questions
8
How do I report a bug?
How do I request a feature?
Do you offer phone support?
How long until I get a response?
How can I get in touch?
View all 8
Carts & Payment
Shopify
5
Is there a way for people to access their downloads in Shopify without waiting for the email?
What is a Shopify webhook?
Why aren't my orders being received from Shopify?
How do I use Shopify with FetchApp?
Why are my orders not fulfilling automatically in Shopify?
Bigcommerce
1
How do I use Bigcommerce with FetchApp?
PayPal
4
How do I use the PayPal View Cart button?
PayPal isn't working...help!
How do I use PayPal Buy Now buttons?
How do I use PayPal Cart?
WooCommerce
1
How do I use FetchApp with WooCommerce?
Community forums
Showing recent updates
Start a new topic
FetchApp Forums
Announcements
26
Server Migration
Posted by
FetchApp Support
,
over 3 years ago
Last Reply
by FetchApp Support
over 3 years ago
WooCommerce Issues
Posted by
FetchApp Support
,
over 4 years ago
Last Reply
by FetchApp Support
about 4 years ago
Update Buyers Currently Down
Posted by
FetchApp Support
,
over 4 years ago
Last Reply
by FetchApp Support
over 4 years ago
See all 26 topics
Feature Requests
21
Save to Google Drive
Posted by
Refael Iliaguyev
,
over 7 years ago
Last Reply
by Tony
2 months ago
Do you have integration for Square
Posted by
John Wright
,
over 1 year ago
Last Reply
by John Wright
over 1 year ago
Mass delete, Inventory export
Posted by
Chris Nieradka
,
almost 3 years ago
Last Reply
by Cs
about 2 years ago
See all 21 topics
Tips and Tricks
7
Using the Product Image in a Fetchapp order page template.
Posted by
Paul Annett
,
about 2 years ago
Last Reply
by Paul Annett
about 2 years ago
Shopify and FetchApp purchase notifications are being delivered
Posted by
Grant Senior
,
over 2 years ago
Last Reply
by Grant Senior
over 2 years ago
FetchApp API Quesion
Posted by
Shelly Brisbin
,
over 6 years ago
Last Reply
by Brady F.
about 6 years ago
See all 7 topics
Report a problem
37
Woocommerce - Not Syncing
Posted by
Dave
,
over 1 year ago
Last Reply
by Dave
over 1 year ago
Application Error
Posted by
Stephanie Pleasants
,
almost 2 years ago
Last Reply
by Stephanie Pleasants
almost 2 years ago
Orders not being processed
Posted by
Paul Annett
,
about 2 years ago
Last Reply
by Escalated Support
about 2 years ago
See all 37 topics