To maintain our small size and low overhead, all support is handled electronically. This ensures that your needs are well documented and our responses are knowledgeable, courteous, timely, and accurately satisfy the purpose of your inquiry.
For urgent requests or inquiries, we now offer a chat feature at http://support.fetchapp.com/ which will put you in direct touch with a support agent (often immediately). Click the box at the bottom right of your screen to start a chat.
We offer chat from 9am - 5pm, Monday through Friday on non-holidays.