We've been getting emails from a few people regarding email delivery failure during the past couple of days.
We have taken measures to correct the issue, but please write here if this issue has not been corrected for your account.
This issue has been resolved and we are taking precautions to ensure the prevention of this issue in the future. The date range of the issue was from Thursday, the 20th, to Monday, the 24th. Some emails may not have been sent during this time.
We apologize for any inconvenience this interruption in service caused.
my download emails are not sending account under firstname.lastname@example.org