When a customer buys from our store (www.fivesimplesteps.com) after checkout they are presented with a download link of the products purchased.
Weirdly, for any new products this link isn't presented - but it still is with older products.
We haven't changed the way we add new products or upload to Fetch and the link is still sent in the order email.
Anybody else experiencing this?
Thanks Craig, when we spoke I believe you mentioned you handled this yourself, and the issue may have been on the Shopify side.
Please let me know if you need anything else!