Support

Hello, hope somebody can help me with this.

I've just come across FetchApp and am looking at it as the tool for managing digital downloads on a Shopify site I'm developing. So far, so good, I really like the fact that I can add more than the one download item to a product, which is why I'm looking at FetchApp.  I am just using the free plan for testing at the moment.

My question; on the test purchases I've done so far - I get the purchase and download notification sent to the purchaser from FethApp fine, but I also get the Shopify purchase notification. Is this normal? Can I turn off the Shopify notification or have the Fetch App notification delivered with the the Shopify notification ? How do I set things up so that only the FetchApp email notifications get sent? Obviously getting the double up is not ideal.

Cheers

Grant

 Ah ha. It appears that I got that wrong. One of the email notifications is to the Fetch App download and the other is to the Shopify order details. So there's not a double up at all. Cool.