Why do my files give me an error?

If you or your customers receive an error when accessing a file, it's possibly due to a special character that created an issue during upload.  When naming your files, it's important to avoid certain special characters.

Characters to Avoid

Avoid the following characters in a key name because of significant special handling for consistency across all applications.

• Backslash ("\")
• Left curly brace ("{")
• Non-printable ASCII characters (128–255 decimal characters)
• Caret ("^")
• Right curly brace ("}")
• Percent character ("%")
• Grave accent / back tick ("`")
• Right square bracket ("]")
• Quotation marks
• 'Greater Than' symbol (">")
• Left square bracket ("[")
• Tilde ("~")
• 'Less Than' symbol ("<")
• 'Pound' character ("#")
• Vertical bar / pipe ("|")
• Plus ("+")

Characters That Might Require Special Handling

The following characters in a key name might require additional code handling and likely need to be URL encoded or referenced as HEX. Some of these are non-printable characters that your browser might not handle, which also requires special handling:

• Ampersand ("&")
• Dollar ("$")
• ASCII character ranges 00–1F hex (0–31 decimal) and 7F (127 decimal)
• 'At' symbol ("@")
• Equals ("=")
• Semicolon (";")
• Colon (":")
• Space – Significant sequences of spaces might be lost in some uses (especially multiple spaces)
• Comma (",")
• Question mark ("?")