FAQ

Default solution folder, feel free to edit or delete it.

Can FetchApp Help With a Custom Need?
FetchApp is a self-service tool that is extendable through the use of our API. If you require bulk tasks like attaching a significant amount of files to...
Mon, 6 Apr, 2020 at 9:56 AM
I'm having trouble uploading a file! What's wrong?
Sometimes special characters in filenames can cause issues with the upload. If you're experiencing issues with the file upload that isn't due to a...
Fri, 15 Nov, 2019 at 9:25 AM
Where did the product file uploader go?
I an effort to avoid using deprecated technology, we have removed the Flash-based uploader from FetchApp and replaced it with a modern HTML5-based uploader....
Tue, 19 Nov, 2019 at 9:08 AM
How do I issue a product update to all customers who made a purchase?
When you update the files on a product, you may want to send it out to all customers who previously purchased it. This is easy to do with FetchApp! Go t...
Thu, 9 Jan, 2020 at 11:21 AM
Why do my files give me an error?
If you or your customers receive an error when accessing a file, it's possibly due to a special character that created an issue during upload. When...
Mon, 27 Apr, 2020 at 12:15 PM