Paypal Orders not syncing: Payments Notifications Issue

Modified on Thu, 20 Oct 2022 at 06:37 PM

If you are having issues with your PayPal orders not making it into Fetchapp, or you get a notice like this from PayPal:

Check the server managing instant PayPal payment notifications. Instant payment notifications sent to the following URLs have failed: *

    *where yourhandle is your fetchapp account handle

Then you may need to Enable UTF-8 encoding in your PayPal account.

Enable UTF-8 Encoding in Paypal

Login to your PayPal account, then open the PayPal Language Encoding page:

then click the More Options button:

Next, select UTF-8 from the More Encoding options drop-down, and check the Yes toggle to have your PayPal data sent to Fetchapp using UTF-8 encoding:

Save the changes, and your subsequent PayPal IPNs should use the correct encoding.

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