Do you support bulk import of orders via CSV?

Modified on Thu, 19 Nov, 2020 at 5:23 PM

Yes! We now have a feature that will allow you to import your own orders via CSV.

If you go to [yourfetchapphandle].fetchapp.com/admin/orders/import you will see the format we need and a place to upload via csv (be sure you replace "[yourfetchapphandle]" with your real handle).

You'll be able to upload your CSV with your orders here. Things to note:

Be sure to upload with the following field headers: order_id, email, sku, first_name, last_name, created_at
Your order_id should be comprised of numbers and letters only, no symbols.
The importer takes a moment to complete. Once you click "import orders" be patient and wait until the page refreshes, this may take a few moments.
Be sure that the order IDs you upload are unique, its not a bad idea to prefix them with something like IMPORT[order-number] (be sure to replace [order-number] with your actual order number.

Example CSV Format:

order_id, first_name, last_name, email, sku, created_at

245, Bugs, Bunny, bugs@bunny.com, 0001, 2012/06/21

Note: You can pass multiple skus by separating them with a pipe | symbol, like so:

246, Daffy, Duck, daffy@duck.com, 0001|0002, 2012/06/21